1:1 Update:Karthik Kumar
Date: 11 May 2026
Manager: Bridget
π΅ Key Highlights
Major Outcomes
- OneView Project Data Accuracy done
- Sprint Planned - 84 Hrs
- AI Subcommittee - Demo with Maggie done - any feedback from the meeting
- New Enhancements on Right answer import and chat DB - working with Brain
- Documentation gaps identified (Chat Data, Server Uplift)
- PA Jobs work and monitoring
- UAT β ServiceNow Zurich successful and two Reporting new are identified to add in test case going forward
- Before the vacation transferred knowledge with Jen on BI automations
- Own ServiceNow MCP Created from my end 2nd May 2026 and knowledge transferred to Scott and explained - gathering APIs and Oath related
- Other Team MCP code accessed and compared as well as shown risk and what wrong and what's good.
- Knowledge Agent and other toolkit analysis done end to end code level
- Present work on PHEBE (Paychex Help Enablement Bot for Employees) Agent (knowledge, ServiceNow, Beyond trust)
Sprint Planned

MCP server Gathering in House: -

MCP Server Gathering Status :-

MCP Server comparison :-

Knowledge Agent: -

PD Toolkit :-

Present Progress

Present work on PHEBE Agent - Still improving - 15th is Deadline go live

Results:-

Impact
- Business: None this cycle
- Team: Chat Data integration issue resolved but they change Server; KRT team refresh Monday's
- Process Improvement: UAT approach improved and Automation on Chat Data
π’ Achievements & Work in Progress
Completed
Weekly Reports Automation First Success

ServiceNow MCP
- MCP setup - Done testing is pending
- API integration - Got Green signal to work on

Appreciation on Last week work :-

Power BI Cloud Automation - Knowledge Transferred to Jen and Scott
Hands on Experience on Research Agent

In Progress
Chat Data BI Report - No TBA unfortunately but soon I will update
Monthly Reports Documentation work
Integration and reporting - Right Answer Server Uplift done from our end but there is ServiceNow we need to update

IMR BI Dashboard
- YoY, QoQ, MoM analysis, new dashboard development - Yet to work
Blue Chip Automation
- Automation pipeline build-out - ETA: TBD
π Shadow Sessions & Knowledge Sharing
Sessions
- Automation β Python / SQL β Planned
- BI Automation Scheduled β OneView β Completed (last week)
- GIT Hub Enterprise Deployment with Automation Team
Notes
- Documentation will be created in parallel (Plan B will be locked)
- Documentation for Monthly reports
- Conducting walkthrough sessions with the team on automation workflows
- Shared knowledge on BI automation in Cloud version and Email Automation
π£ Upskilling
Current Focus
- Agentic AI β I am confrontable know However working on Advanced Concepts
- Deep Learning β Started
- Machine Learning / Neural Networks β Planned
- Git Hub - Training records - Planned
Next Focus
- PHEBE Agent go live on 15th May 2026
- Agentic AI deployment code for ServiceNow - company Env this done Testing is pending from my end
- Weekly Reports automation (work in progress)

π§ Agentic AI Events β Outcomes & Applied - Learnt
Impact
- Reduces risk of data leakage, privilege abuse, and unintended actions
Event 2 β AI Deep Dive - Learnt
Impact
- Enables reliable and scalable AI-driven reporting and automation
Event 3 β Agentic AI with Real-Time Data - Learnt
Impact
- Improves responsiveness and intelligence of AI systems
- Supports development of adaptive, real-time automation
π΅This Week / Next Week Priorities
High Priority
- PHEBE Agent
- Monthly Report Doc for Jen
Medium Priority
- Automation β Initiated and progressing
- IMR Analysis β YoY / QoQ / MoM breakdown
- Chat Data insights
β« Manager Notes
Feedback
Direction
Follow-ups

π Status Summary
- Key Highlights β On track (major progress this week)
- Achievements & Work in Progress β On track (tasks progressing as planned)
- Shadow Sessions & Knowledge Sharing β Attention needed (ongoing sessions)
- Upskilling β On track (continuous progress)
- Agentic AI Events β On track (strong applied learning)
- Next Week Priorities β On track (clearly defined)
Passionate about the work I do and the impact it creates
---